Question 1

What is NextJob?

Accepted Answer

NextJob is an online service for people looking for work in the United States. You answer questions about yourself once, or upload your CV. We search live US job listings for you, score how well each one fits, explain why, and can fill in applications for you with AI.

Question 2

Who is it for?

Accepted Answer

Anyone 18 or older looking for work in the US, and most of all people who want to work from home: remote customer support, data entry, virtual assistant, admin, sales and other online jobs. Local jobs work too: office, healthcare support, retail, skilled trades, warehouse and delivery, and first jobs.

Question 3

Do I need a CV?

Accepted Answer

No. If you have one, upload it (a PDF or a Word .docx file) and we fill in your profile from it. We remove your name and contact details before the AI reads it. A scanned picture of a CV cannot be read, so then you answer the questions. If you have no CV, answer the questions and we write a professional CV for you.

Question 4

How long does it take to set up?

Accepted Answer

About 8 to 10 minutes for the full profile. You can also answer only the key questions first and add the rest later. Your answers are saved as you go.

Question 5

Where do the jobs come from?

Accepted Answer

From public employer career sites, job boards and government job listings across the US. We keep searching in the background, even when you are not logged in.

Question 6

How is the match score worked out?

Accepted Answer

We compare each job with your skills, experience, location, schedule, pay and work authorization. AI then reads the best jobs and adjusts the score, and flags deal breakers such as a license you do not have. Every match comes with plain-English reasons.

Question 7

How does "Apply automatically with AI" work?

Accepted Answer

You choose a job and agree once. The AI fills in the employer's application form with your saved profile and CV. You can follow each application as In queue, In progress and Submitted. Some employer sites need you to finish yourself; we tell you when that happens.

Question 8

Will you get me a job?

Accepted Answer

No service can promise that. We search, match and apply for you, but employers make their own hiring decisions. We are not an employer, a recruiter or a staffing agency.

Question 9

How does payment work?

Accepted Answer

You pay once. Starter and Pro give you 1 month of access, and Max gives you 3 months.

Question 10

Does it renew by itself?

Accepted Answer

No. Your card is not charged again. When your access ends, you can buy a plan again if you still need it. We email a receipt for every payment.

Question 11

Do I need to cancel?

Accepted Answer

No. There is nothing to cancel. Your plan simply stops when your access ends.

Question 12

What is the difference between the plans?

Accepted Answer

Starter searches company career sites, US government jobs and free job listings. Pro adds the big job boards, AI checks of your best jobs and Apply Automatically with AI. Max has the most automatic applications, searches every 2 hours and priority support.

Question 13

Can I get a refund?

Accepted Answer

Payments are not refundable as a routine matter, because we start working for you as soon as you pay. If something went wrong, contact us within 30 days of the charge (Plan page, "Ask about a refund", or email us). We look at every request and decide case by case.

Question 14

Can I upgrade?

Accepted Answer

Yes. You pay the full price of the better plan. It replaces your current plan and starts a new period that day.

Question 15

Is my payment safe?

Accepted Answer

Yes. You pay on Stripe, a payment company. We never see or store your card details.

Question 16

How do I ask for a refund?

Accepted Answer

Open your dashboard, go to Plan, and use "Ask about a refund" within 30 days of the charge. Tell us what went wrong. A person reads every request and answers by email, usually within 2 business days. Payments are not refundable as a routine matter, so we decide case by case.

Question 17

I was charged twice, or by mistake. What do I do?

Accepted Answer

Use "Ask about a refund" on the Plan page and choose "I was charged twice or by mistake", or write to us. A real double charge is always refunded.

Question 18

Why is my account on hold?

Accepted Answer

When a charge is disputed with your bank, automatic searching and applying pause until the dispute is closed. Write to us and we will sort it out together. Talking to us first is the fastest way to fix a payment problem.

Question 19

Does my plan renew? Do I need to cancel?

Accepted Answer

No. Every plan is a one-time payment: Starter and Pro give 1 month of access, and Max gives 3 months. Your card is not charged again, so there is nothing to cancel.

Question 20

How do I change my email, password or delete my account?

Accepted Answer

Open Settings in your dashboard. You can change your password, download all your data, or delete your account there. Deleting removes your profile, answers, files and CV at once. Your payment records and the record of what you agreed to are kept apart, as the law requires (see the Privacy Policy).

Question 21

What will I see on my card statement?

Accepted Answer

One charge from NextJob for the plan you chose, on the day you pay, in US dollars. You also get an email receipt.

Question 22

Do you sell my data?

Accepted Answer

No. We do not sell your personal information. Our public pages use Google Analytics and the Meta Pixel cookies to measure our site and ads; you can turn them off any time with "Cookie settings" at the bottom of the page. You can download everything we hold about you, or delete your account, in Settings. Without logging in, use the privacy request form at nextjobtoday.com/privacy-request.

Question 23

Who sees my profile?

Accepted Answer

You do. When you apply to a job, the employer receives the application you send them. Service providers that run parts of the service (hosting, email, payments, AI) process data only to do that work.

Question 24

How do I spot a fake job?

Accepted Answer

Be careful with any "employer" who asks you to pay for training or equipment, to cash a check, or for bank details before a real interview. Read our safety guide for more signs.

Questions and answers

Getting started

Matching and applying

Plans and payment

Account, billing and refunds

Privacy and safety

Your next job is already out there.